Privacy Policy
Last updated: October 15, 2025
This Privacy Policy explains how Sullivan Pressure Wash (“we,” “us,” or “our”) collects, uses, and protects the personal information of individuals (“you” or “your”) who visit our website sullivanpressurewash.com, contact us, or use our services.
By using our website or submitting your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, phone number, physical address, and any other details you voluntarily provide when filling out forms, requesting quotes, or contacting us.
- Service Information: Details about the services you request or purchase.
- Automatic Data: Information automatically collected through cookies or similar technologies, such as your IP address, browser type, and pages visited on our website.
2. How We Use Your Information
We use the information we collect to:
- Provide, schedule, and manage our services
- Communicate with you via phone, email, or SMS about appointments, updates, and promotions
- Respond to inquiries or customer service requests
- Improve our website, services, and user experience
- Comply with legal and regulatory requirements
Text Messaging (SMS):
By providing your phone number, you consent to receive text messages from Sullivan Pressure Wash regarding quotes, scheduling, reminders, and service updates. Message and data rates may apply. You can opt out at any time by replying “STOP.”
3. Data Sharing and Disclosure
We do not sell or rent your personal information.
We may share your information only in the following cases:
- With trusted service providers who assist us in operating our business (e.g., scheduling software, payment processors, CRM tools)
- To comply with legal obligations, court orders, or law enforcement requests
- To protect our rights, property, or safety, or the rights of others
All third parties who access personal data are required to keep it confidential and use it only for the purpose for which it was shared.
4. Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies, web beacons, or similar technologies to:
- Analyze site traffic and usage patterns
- Improve user experience and performance
- Customize content and advertising
You can choose to disable cookies through your browser settings, but some parts of the website may not function properly without them.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent to marketing communications
- Request a copy of the information we hold about you
To exercise these rights, please contact us using the information below.
7. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Sullivan Pressure Wash
Email: [email protected]
Phone: (224) 208-5449
Address: 3790 Peartree Dr, Lake in the Hills, IL
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this policy from time to time to stay informed about how we protect your information.